Break up the cost with Affirm

As low as 0% APR on easy, monthly payments with Affirm

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Lady making online payment for Glasses

What is Affirm?

Affirm (formerly known as PayBright) is one of Canada’s leading installment payment platform, providing shoppers with buy now, pay later solutions at their favourite retailers, both in-store and online. By selecting Affirm as a payment method at check-out, customers can enjoy their purchase immediately, while spreading their payments over time.

Prequalify before you buy

Book an eye appointment Calendar

Get your Affirm spending limit while you’re still shopping.

Quick, convenient checkout

Place your order quickly and easily by choosing Affirm as your payment choice at checkout. Simply enter a few details to get an instant decision. Then, complete your purchase

Easy payments

Affirm will automatically debit/charge monthly payments using your preferred payment
method. Available payment methods may vary depending on the payment plan
selected.

How do I use Affirm?

1

Select Affirm at checkout

Shop at your favourite stores that offer Affirm and select us as your payment option at
checkout.

2

Get set up

Use your mobile phone number and email to set up your Affirm plan within 60 seconds.
Subject to credit approval.

3

Enjoy your purchase!

Confirm your payment plan and then you’re done! Enjoy your purchase today and break up the cost.

Most Common FAQ's
Other Questions
Are there requirements to use Affirm?

Yes. You’ll need:
To be the legal age of majority in the province or territory in which you reside
● To be a resident of Canada
● A Canadian bank account or Visa/Mastercard debit card (Your debit card must have the Visa or Mastercard logo). Available payment methods may vary depending on the payment plan selected.
● An SMS-capable Canadian phone number and an email address
● To meet the minimum cart size required to use Affirm as a payment option at checkout

How do I sign up?

If your basket is eligible for monthly payments with Affirm, the option will be presented at
checkout. After confirming your phone number, you’ll be sent a one-time SMS password to
confirm your identity. You’ll then enter a few details for an instant decision. If you’re approved, you will have the option to set up your repayment method with Affirm and accept the terms of your payment plan.

Does Affirm do a credit check?

To learn more about Affirm and credit checks, please read this FAQ article on the Affirm help site.

What is Affirm’s interest rate?

For more information on interest or fees, please read this FAQ article on the Affirm help site.

I was not able to complete a Affirm transaction. What happened?

Unfortunately, Affirm is not able to provide payment plans to every applicant. This could be due to the information on your credit file, or because Affirm was not able to verify your identity or your payment method.

Which payment methods are accepted?

Affirm currently accepts pre-authorized debits from your Canadian bank account or a debit card. Available payment methods may vary depending on the payment plan selected. Please note that prepaid cards are not accepted.

How can I track my payments and access my Affirm account?

To view your account information and track upcoming payments, please login to the Affirm Customer Portal using the phone number you used to sign up with. Having trouble? Please get in touch with the Affirm team.

What if I can’t make a payment?

Please reach out to the Affirm team and they will be happy to look into the options available. You can contact them using this contact form.

Are there late or NSF fees?

Affirm does not charge any late or NSF fees. For more information on fees, please see this FAQ article on the Affirm help site.

How do returns work if I paid using Affirm?

Purchases made using Affirm are subject to FYiDoctor’s standard return policy. Any
returns will be processed by FYiDoctor's, and your Affirm balance will be reduced,
cancelled, or refunded accordingly. If FYiDoctors has provided a refund to you via a gift card, you must still continue repaying your installment plan in full. For information on returns, review FYiDoctors return policy here.

How do I make my payments?

Affirm will help you set up convenient, pre-authorized payments via your Canadian bank account, or a
Visa/Mastercard credit/debit card. Available payment methods may vary depending on the payment
plan selected.

When will my payments begin? And what if I have pre-order products?

Please refer to the payment plan agreement for all of your payment schedule information.

Can I prepay my outstanding Affirm balance?

You can find them here.

Sure, at any time! There are no penalties or fees for early repayments. To pay off your current balance, please login to the Affirm Customer Portal with the phone number you used to sign up with. If you have any additional questions about your account or payment schedule, send us a message here.

If your retailer offers Affirm, but you don’t see it as a payment option, please see this
helpful FAQ article on the Affirm help site.

Can I prepay my outstanding Affirm balance

Sure, at any time! There are no penalties or fees for early repayments. To pay off your
current balance, please login to the Affirm Customer Portal with the phone number you
used to sign up with. If you have any additional questions about your account or payment
schedule, send us a message here.

What if the order is canceled? Will I still be charged?

No, you will not be charged. If you’ve already made a payment to Affirm and are owed a refund this
may take up to 5-10 business days to appear on your bank account or credit card statement. If you
have any questions about the refund process, please reach out to the Affirm team through this contact form.

What if the order is canceled? Will I still be charged?

No, you will not be charged. If you’ve already made a payment to Affirm and are
owed a refund this may take up to 5-10 business days to appear on your bank
account or credit card statement. If you have any questions about the refund
process, please reach out to the Affirm team through this contact form

I still have questions.

For further information, please refer to the Affirm help center or get in touch here.

Purchase Terms