We are taking many precautionary measures to prevent the transfer of COVID-19 to you and your loved ones.

As healthcare providers, we take the global concern about COVID-19 very seriously. We are doing whatever it takes to ensure that both your eye and overall health needs are attended to at this time. Social distancing should not compromise your ability to see clearly.

We are happy to now offer contactless curbside pickup at most of our locations. All you need to do is call the clinic upon arrival, and your product will be delivered to you outside in a tray or basket. All glasses and contact lenses are thoroughly cleaned and disinfected by a member of our team before being delivered, including frames, lenses, cases and boxes.

If you receive your glasses and they do not fit properly, please contact us by phone or email and we will do everything we can to address your concern. We will assess on a case-by-case basis whether it is safe to drop them off at the clinic, or if we will need to schedule an appointment once regular operations resume.

It is of utmost importance that you feel supported by FYidoctors throughout these unprecedented times. If you have any inquiries regarding your eye health, including prescription or eyewear needs, please know that we are here to answer them anytime by phone or email.

Is it Safe to Wear Contacts During COVID-19?

FYidoctors wants to assure you that contacts are safe to use when proper hygiene and disinfecting procedures are met. For detailed steps read our blog.

COVID-19 has caused an increased and warranted concern regarding hand-hygiene, and how that may affect the use of contact lenses. You may be wondering, is it still safe to use contacts given the COVID-19 circumstances?

FYidoctors wants to assure you that if you continue to use proper hygiene procedures, contact lenses remain safe to use. These procedures include properly washing your hands before and after touching both your contacts and your eyes and disinfecting your contact lenses regularly with every use.

Much of the concern surrounds the fact that contact lens wearers are more prone to touching their face. This can also be true for those who use spectacles especially reading glasses, which can be set down and picked up multiple times during a day. Proper hand washing, surface cleansing, and washing your glasses are important precautions to minimize any risk of contamination.

FYidoctors has compiled a how-to list of the proper procedures to follow when putting on your eye wear. Please note that these procedures should always be adhered to—whether COVID-19 is present in our environments or not. 

How to Safely Use Contact Lens and Eyewear

1.     Always wash your hands before touching your contact lenses.

We can’t stress enough the importance of hand washing. Wash your hands before you put in your contacts and before you remove them. The Government of Canada has stated proper hand washing means 20 seconds carefully with water and soap, including the back of your hands, palms, between your fingers and under fingernails. Dry your hands with unused towels to avoid the introduction of bacteria before you touch your eyes. Turn off the tap using paper towel. Wash your hands frequently, throughout the day.

2.     Dispose of your Dailies or disinfect your Weeklies and Monthlies contacts.

If you use daily disposable contacts, throw them away after one use. If you reuse your contact lenses, follow the manufacturer instructions on how to regularly disinfect them.

3.     If you are sick, discontinue contact use.

Consistent with the guidance given under normal circumstance, don’t use your contacts if you have cold or flu-like symptoms. Touching your eyes and contacts will only aggravate this area, and potentially spread infection, such as conjunctivitis, to your eyes.

4.     Don’t forget to wash your eye glasses too.

If you become sick and discontinue contact use, or if you wear glasses as your form of correction, proper precautions must be followed to clean spectacles. Viruses like COVID-19 can exist on hard surfaces for long periods of time. Often we are removing our glasses throughout the day (more so for those with reading glasses), so it is essential that they are disinfected regularly. The safest way to clean and sanitize spectacles is with warm (not hot) water and dish soap. Avoid harsh cleaners that contain ammonia and isopropyl alcohol, which could potentially destroy the coating on your glasses.

Both The University of Waterloo’s Centre for Ocular Research & Education and Alcon, a contacts lens manufacturer, have released evidence-based statements on the subject of COVID-19 and contacts. They reiterate contacts are safe to use, however, only when the proper hygiene precautions are followed, such as properly washing your hands before and after touching contacts and disinfecting your contact lenses.

While it is an understandably stressful time, we want to assure you that regular contact use is safe with proper hygiene and precautions. These procedures should be followed regardless of COVID-19. Safe hygiene is necessary to protect yourself from viruses.

Don’t hesitate to reach out to an FYidoctors clinic near you to learn more about contact lens safety or if you have any questions or concerns.

FYidoctors is committed to providing you with insight on the latest eye care information and resources as the COVID-19 situation evolves.

For more information on FYidoctors’ response, visit our COVID-19 information page.

Resources

The Centre for Ocular Research & Education: COVID-19 and contact lens wear: what do eye care practitioners and patients need to know?

Alcon: Contact Lens Wear Information

The Government of Canada:  Reduce the Spread of COVID-19

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